After salvaging poorly executed Workday® implementations for years, it’s safe to say we’ve seen it all. Sometimes, it’s simply that the configurations are not what you expected (we can fix that!); other times, it’s major hurdles that feel insurmountable, like poor data migration (we can fix that!) or a complete resistance to adoption (we can even fix that!).
We’ve also learned the best ways to avoid failed implementations, no matter where you are in the process. Whether you’re still in the consideration phase or you’ve been using Workday® for awhile now, it’s never too late to make your implementation a success.
Why do Workday® implementations fail?
To understand the best way forward, it’s helpful to look at where Workday® implementations go wrong in the first place. Some of the most common issues include:
- Lack of communication
- Undefined project scope, including underestimating budget and timeline
- Little documentation
- Poor data migration
- Major updates mid-project
- Improper project management
- Insufficient training or planning for change
- Ineffective project teams or complete lack of staff and/or resources
- Inadequate testing (have you read our testing white paper?)
- Improper configurations
This is by no means a comprehensive list — there are countless ways a Workday® implementation can go wrong or fail entirely. But when you look at these, you can start to see a common theme:
Many of these issues could be avoided if you had a Workday® expert working alongside you throughout this process. Someone that could tell you what to expect and warn you of the challenges you may face, suggest configurations based on your business’s current processes, and empower you with the knowledge and skills you need to get the most out of your technology once it’s been implemented.
Connecting your people, processes, and technology
We believe that technology should serve people, not the other way around. So, when it comes to an extensive HR solution like Workday®, there isn’t a one-size-fits-all solution—nor should there be!
At IJA, we pride ourselves on being non-biased client advocates. We don’t win unless you win.
What does that mean for you? It means that we’re here to give you the real talk (no sugar-coating). We’ll provide accurate timelines, point out all the risks, share the pros and cons of various options, and work with you to develop an overarching strategy.
We’ll show you the tried and true methods for facilitating a smooth implementation, like getting stakeholder buy-in from leadership and middle management. We’ll help you test, test again, test some more, and then after that, test a few more times (asking one more time: have you read our testing white paper?!). And we’ll guide you towards proper resource dedication and accountability systems.
The best way to guarantee a smooth Workday® implementation is to work with the right consulting firm that can serve as your partner throughout the process. We’re so grateful that we’ve been able to serve as that partner for a number of clients, and now we’d love to do the same for you.
How can you save a Workday® implementation gone wrong?
Have you gone through a poor implementation process already?
We’re here to tell you from personal experience: no matter how frustrating the situation may be, we can help you fix it!
Seriously. We’ve seen it all. And we’re ready to take on the challenge. As we said, technology like Workday® should work for you, not the other way around.
We’re here to facilitate a re-design versus re-implementation discussion and find the best way forward for you. We prioritize the knowledge transfer process to make sure you and your team feel fully empowered to get the most out of Workday®. And when the time comes, we’ll offer change management and training to make sure any new transitions go as smoothly as possible.
At the end of the day, your technology must work hand-in-hand with the people and processes surrounding it. Our team at IJA is here to make that happen.
Whether you’re planning an implementation, in the middle of one, or trying to salvage a past implementation, let us show you how we can unleash the full power of Workday® to help you meet your goals. Learn more about our Workday® implementation guidance and advocacy services.